Shipping / Returns & Exchanges

🚚 Shipping

We are proud to offer fast and secure delivery via express courier. All orders are processed within 24–48 hours and shipped through trusted delivery services.

Delivery time: 5–7 business days

Order tracking: You will receive a tracking number as soon as your order has been shipped, so you can follow your delivery at any time.

Shipping cost: We offer free shipping on all orders.


🔄 Returns & Exchanges

Not satisfied with your purchase? No problem!

Return & exchange period: You have 90 days from the delivery date to return or exchange your product.

Conditions: Products must be unused, in original condition, and with all packaging intact.

Procedure: Contact our customer support team via email at Oveliaofficial@gmail.com or through the contact form on our website. Our team will guide you step by step through the return or exchange process.