Shipping / Returns & Exchanges
🚚 Shipping
We are proud to offer fast and secure delivery via express courier. All orders are processed within 24–48 hours and shipped through trusted delivery services.
Delivery time: 5–7 business days
Order tracking: You will receive a tracking number as soon as your order has been shipped, so you can follow your delivery at any time.
Shipping cost: We offer free shipping on all orders.
🔄 Returns & Exchanges
Not satisfied with your purchase? No problem!
Return & exchange period: You have 90 days from the delivery date to return or exchange your product.
Conditions: Products must be unused, in original condition, and with all packaging intact.
Procedure: Contact our customer support team via email at Oveliaofficial@gmail.com or through the contact form on our website. Our team will guide you step by step through the return or exchange process.