Frequently Asked Questions (FAQ)
What are the delivery times?
We guarantee fast delivery within 5–7 business days. You will receive a tracking number as soon as your order has been processed.
Can I return or exchange a product?
Yes! You have 90 days to make a return or exchange, easily and hassle-free. Please ensure the product is in its original condition.
Are they comfortable for daily wear?
Absolutely! The slippers are designed for maximum comfort, being lightweight and perfect for all-day wear.
Do the sizes follow standard sizing?
Yes, the sizes are based on EU standards. If you are between two sizes, we recommend choosing the larger size for extra comfort.
How can I contact customer support?
Our customer support team is available 24/7. You can contact us via email at Oveliaofficial@gmail.com or through the contact form on our website.